Meet our Excitement Points:
The rare moments where companies don’t just reach people or interest – but excite them.
Excitement
has the power to move mountains.
Companies invest trillions in customer centricity. Because companies that excite people, win. But customers are unimpressed: 80% of the companies say they are customer centric – only 8% of the customer agree.
Source:
Janhagen et. al (2020):
In Search of Signature Moments
Our Excitement Search Engine
We have built a unique cross industry and cross topics database of more than 198.000 excitement points that keeps on growing. From the countless things companies do every day, our search engine finds the rare moments, that in fact spike out of the sea of sameness. Where companies don't just reach people or interest - but truly excite them.
What you will get out of Excitement Points?
1
We discover the complete view on your company’s excitement profile. At which touchpoints your company excites people, with which topics and emotions, and also, where you don’t.
Your Excitement Profile
2
Our database gives us the power to not just analyse your excitement profile. But to change it. We discover the hidden innovations that are proven to excite customers and improve your profile where it is most needed and where it will have the biggest impact on your sales funnel.
Your Path to Excitement
3
Your Customer Centricity Alert
Your excitement performance is relative to your competition. And we will keep you up to date what they are doing. Where they find a new unseen way to excite people and win customers. And where you can beat them.